Value-added quality review: Making compliance with the review a value-added review

Author: (USA) Tim O'Hanlon
Publisher:
Publishing Date: Not available
Features: This book introduces every step of quality auditing, from understanding the requirements of ISO 9001:2000, quality system documentation, initial preparation, detailed planning, human factors during the audit, the opening meeting, the audit process, reporting nonconformities, the closing meeting, corrective actions, follow-up, and supervision and inspection to the outlook of the audit and the preparation of a value-added audit report. Finally, it presents two typical quality audit cases and the job description of an internal auditor.
Author Bio: Tim O'Hanlon is an international consultant for Pan-European Development of Quality Management and Excellence. His clients include BMW and Coca-Cola Molex. He is also an IRCA-certified Lead Auditor and a trainer for audit auditor training. He holds an MBA in Quality Management from Grifo Company in Rio de Janeiro and a PhD in Quality Science from Trinity College. Additionally, Tim O'Hanlon is a member of the Quality Assurance Research Committee of the American Society for Quality (ASQ).