Consumer Dispute Resolution Handbook

Author: Compiled by the Regulation Center
Publisher:
Publish Date: 2007-01-01
Features:
-，：The book is divided into four major categories—Comprehensive, Commercial Transactions and Maintenance Disputes, Public Service Disputes, and Commercial Service Disputes—and further subdivided into numerous smaller categories based on dispute nature, such as Consumer Injury Identification and Compensation, Product Measurement Disputes, Motor Vehicle Transactions and Maintenance Disputes, Household Goods Transactions and Maintenance Disputes, Food Consumption Disputes, Public Service Disputes, Catering Service Disputes, Medical Service Disputes, Tourism Disputes, Decoration Disputes, Legal Service Disputes, etc. Under each category, all commonly used legal references for consumer disputes are comprehensively included, including core laws, relevant regulations and rules, judicial interpretations, business documents, and case-specific replies.
- Practical Guidance, Convenient Application: In addition to fullying various legal references, the book also specially includes local policy documents, typical cases, document formats, and procedural charts. It features a general index, a concise list of commonly used regulations, an application summary for the Consumer Rights Protection Law, and added main purposes for key laws and regulations, significantly enhancing the book's practicality. This allows readers to more conveniently and quickly locate various legal references and accurately understand and apply them.
- Dynamic Updates, Value-Added Service: All readers who return the Reader Opinion Feedback Form (at the back of this book) will receive one free update of legal materials (in electronic format). Additionally, professional legal information updates can be provided at different pricing levels based on reader needs, helping to stay informed about the latest trends in Chinese legislation.