Author: Ken Blanchard
Publisher:
Publish Date: 2003-09-01
Features: "The Five Dysfunctions of a Team" will be as invaluable a guide for our team's pursuit of excellence as "The One-Minute Manager" and "Zappos Customer Service." The book shares numerous methods for setting goals, energizing people, and boosting morale that any team can implement immediately. Ken Blanchard and Sheldon Bowles team up again with this new book, "The Five Dysfunctions of a Team," following their previous collaboration on "Zappos Customer Service." The book introduces simple and practical methods for improving company productivity by boosting employee morale, providing managers with a guide of immeasurable value. In today's highly competitive business world, anyone who wants to succeed in management cannot afford to miss this book. "Zappos Customer Service" teaches managers how to make customers passionate followers of your products and services, while "The Five Dysfunctions of a Team" aims to achieve the same magic for employees. Through the stories of business managers Peggy Sinclair and Andy Lang, Blanchard and Bowles unveil the secret of the five dysfunctions. This is a revolutionary method that can ignite passion and unlock potential, delivering unexpected results for any team. The three principles of the five dysfunctions are: The Squirrel Spirit, The Beaver Way, and The Geese Gift. These methods are simple yet profound, and their impact cannot be overlooked. Whether your company is currently unknown or has joined the Fortune 500, this book will help employees who embrace this concept achieve great success. "The Five Dysfunctions of a Team" also provides a highly practical five dysfunctions flowchart to help readers implement the innovative and unique methods introduced in the book step by step. This is a rare and invaluable business book that not only tells an engaging and captivating story but also offers priceless insights.
Here is the translation of the provided content into English: " Good cooperation"
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