KPI Key Performance Indicators Guidance Successful

Author: Jiang Dingwei, Cai Wei
Publisher:
Publish Date: 2004-07-01
Features: This book introduces the management tool "KPI Key Performance Indicators" and helps you apply KPI in your work and life to achieve comprehensive success. In daily life and work, many things often go contrary to expectations. Most people and organizations either lack goals or don't know how to establish them, fail to concretely implement goal requirements, and do not effectively control actions during the goal-achievement process, ultimately leading to unsatisfactory results and regrets. This book uses news stories, case studies, and images to focus on explaining the principles and methods of applying KPI to set goals, establish measurement indicators, break down goals and indicators, and conduct process and result checks to ensure goal realization. It also introduces tools such as brainstorming and fishbone diagrams, as well as various methods for establishing KPI, including the Key Result Area (KRA) method, Key Success Factor (CSF) method, Key Objective Strategy (KSO) method, Key Business Block (KBA) method, and the Comprehensive Analysis Method for Identifying Major Factors (PF). Additionally, it provides detailed case studies of enterprises establishing a complete KPI system.