Modern hotel

Author: Wang Shu (Compiler)
Publisher:
Publish Date: 2006-12-01
Features: The management of supervisors and team leaders in hotels belongs to grassroots management, which is a crucial aspect of modern hotel management. It aims to pursue efficiency and quality, applying general management theories to the practical operations of grassroots management. Rooted in more detailed and specific management, it forms unique principles and methods, thereby showcasing distinctive characteristics. This book is designed for supervisors and team leaders in hotels, with the purpose of enhancing their professional skills and management level. The language is concise, the content is comprehensive, and it covers all aspects of modern hotel (hotel) grassroots management. It involves the work standards and management norms for supervisors and team leaders in various departments such as the Front Office, Housekeeping, Food & Beverage, Recreation, Shopping Mall, Security, Public Relations, Engineering, and Finance. It emphasizes operationality and practicality, with the expectation of providing reference and guidance for grassroots management personnel in hotels (hotels).