Accounts Receivable Management, Collecting Receivables, and Maintaining Customer Relationships

Author: Lei Wen (Compiler)
Publisher:
Publish Date: 2006-11-01
Features: Successfully collecting and receiving payments while maintaining good relationships with customers is a challenge every business faces. "Accounts Receivable Management, Collection, Payment Recovery, and Customer Relationship Maintenance" comprehensively introduces knowledge related to accounts receivable management, theoretical and practical knowledge of collection and payment recovery, as well as techniques for maintaining customer relationships. It helps businesses overcome the difficulties of "hard sales, hard collection, and even harder customer relationship maintenance." Written for the entire process of accounts receivable management, the book provides detailed analysis and elaboration on all aspects of a complete collection and payment recovery system, along with examples for readers to reference. It teaches readers how to successfully collect and receive payments while maintaining good relationships with customers—methods that are highly effective in business or in life. We hope this book can truly become a practical guide for marketing management professionals, accounts receivable management professionals, and sales personnel in China for collecting payments, recovering debts, developing customers, and maintaining customer relationships.