Author: Curt Coffman
Publisher:
Publish Date: 2003-01-01
Features: Understand the common traits of successful companies and gain effective methods for retaining employees and customers. The era of "emotional economy" has arrived; anyone who ignores it will suffer financial losses. Only by appealing to the emotions of employees and customers can a company survive long-term. Traditional management methods are outdated. Based on the proven success strategies of world-class organizations, Gallup provides us with the "Gallup Path" to success. Through it, you will learn:
· 12 essential conditions for retaining top talent
· 34 talents for creating outstanding performance
· 11 indicators for building strong customer relationships
· 3 key drivers for increasing corporate efficiency and profitability
From now on, become a successful, enduring enterprise!
Human-centric management is no longer a new term for most business managers. However, when we discuss what human-centric management actually is, we often have diverse opinions and broad perspectives. But when it comes to how to implement it, people often look at each other in confusion and remain noncommittal. Over the years, Lenovo has consistently emphasized a human-centric approach, continuously summarizing methods for human-centric management at every stage. But after all, this is a practice based on experience and intuition. In the past, it may have been suitable for Lenovo, but for a company striving for enduring success, it is not enough to have a clear human-centric philosophy. It also requires scientific management methods and practical tools. Only in this way can human-centric management truly become a company's core competitive advantage and the cornerstone of its enduring success.
Encouragingly, Starting from Here, Toward Success systematically explains and demonstrates human-centric management from the perspectives of behavioral science and psychology, using extensive facts and data to form a human-centric management philosophy based on the "emotional economy." What impressed me most about this book is that the key to human-centric management lies in continuous value creation, ultimately paving the way for a company to move from excellence to greatness. What is valuable is that the book does not stop at theoretical explanations but focuses on introducing the human-centric management assessment tools and methods invented by Gallup, such as Q12 (to measure employee engagement) and CE11 (to measure customer loyalty). For human-centric management, it offers both systematic theoretical insights and actionable methods and tools, bringing human-centric...
Here is the translation of the provided content into English: "Thus embark on the road to success"
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