Author: Li Xiubin
Publisher:
Publish Date: 2006-02-01
Features: This book is based on the characteristics of the catering industry and details various services according to the workflow of service. It covers all the situations service staff may encounter in every service step. Polite and service-oriented expressions needed in processes such as reservations, greeting guests, taking orders, serving dishes, in-between services, billing, seeing customers off, and handling complaints are all thoroughly listed. It includes introductions to background knowledge, selected common sentence patterns, common dialogues, and vocabulary. The content is comprehensive and practical, making it an ideal self-study material for English learning in the catering industry, as well as a suitable training manual for the industry.
Modern Culinary English Practical Tutorial (with CD-ROM)
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