Customer Service English (2nd Edition)

Author: Chen Yali
Publisher:
Publishing Time: Not available
Features: This book is a basic textbook for room and laundry services in English, written by Robert Majer, a language expert from the International Labour Organization, for students of the Hotel Management program at the China Tourism Management Cadre College. It presents professional English vocabulary in the form of dialogues, offering rich and appropriately challenging content. Additionally, it is illustrated with visuals, blends scenarios seamlessly, and is vivid and engaging, making it an excellent textbook.