Shopping mall staff training one-stop guide

Author: Employee Professionalization Training Expert Group
Publisher:
Publish Date: 2007-01-01
Features: Shopping malls have carved out a unique niche in the retail industry with their innovative planning and high-end configurations, and excellent employees are the key elements in aggregating and leveraging these advantages. This book elaborates on the work skills and techniques for various positions such as sales staff, cashiers, promoters, service desks, and procurement staff. It is systematic, practical, and standardized, serving as a valuable training course for large and small department stores and shopping malls to improve their own training systems. It is also the best reference for employees at all positions to self-improve and further their professional development.