Where the Heart Belongs: Emotional Management for Managers

Author: Wang Lin et al
Publisher:
Publish Date: 2006-01-01
Features: Emotional power is an intrinsic regulatory factor, akin to an "invisible hand," that can penetrate the depths of a person's inner world, effectively guiding and regulating employees' work. In this book, I will show you how to effectively utilize emotional management as a management strategy to create a positive cultural atmosphere, enabling employees to wholeheartedly serve the company. This book will teach you how to communicate with employees through emotions, how to motivate them with emotions, how to tactfully criticize them with emotions, and how to cultivate their loyalty through emotions. When you finish reading this book, you will surely exclaim: "If I had read this earlier, how many talented individuals could I have retained!" This book is part of the "Self-Management Series for Managers" and serves as a valuable reference for business leaders and managerial teams looking to retain talent.
As a leader or manager, relying solely on material incentives to motivate employees without addressing their deeper emotional needs is far from sufficient. Emotional management without punishment involves a manager using sincere emotions to focus on employees' inner needs, inspiring positive emotions within them, and achieving effective management through two-way emotional communication and exchange. The power of this management strategy spreads rapidly throughout the entire company, creating a cultural atmosphere where employees recognize the company as the place they should root themselves.
This book discusses the importance of emotional management in the workplace from several aspects, including emotional control, obstacles to success, successful qualities, the effects of adversity, humanistic management, corporate culture, and emotions. I believe that many bosses and corporate managers will find great inspiration after reading it.