Soft Conversation: An Effective Communication Method That Comes Naturally

Author: George J. Thompson (USA) and others
Publisher:
Publish Date: 2003-01-01
Features: The authors of this book have summarized a set of communication skills that reduce interpersonal conflicts, tensions, and meaningless insults, presenting matters with logic and emotion. It guides people to confidently handle themselves and turn dangers into opportunities in an environment with obvious hostility.