Author: Lan Xin
Publisher:
Publish Date: 2005-04-01
Features: This book, starting from theoretical and operational perspectives, provides readers with excellent case studies on how to communicate with strangers, friends, the opposite sex or lovers, wives, parents and children, internal communication in enterprises, communication with colleagues, communication between superiors and subordinates, and communication with customers. It also introduces techniques for handling communication breakdowns. The book consists of twelve chapters, where the author combines theory with practice to effectively guide readers on how to communicate smoothly with strangers, make friends, and maintain friendships, as well as what to pay attention to in friend communication. It covers how to communicate in love, how to reject or pursue someone, how to maintain marital relationships and resolve conflicts, how to communicate with parents, how to properly educate children and solve problems together, how to achieve internal communication in enterprises and build efficient teams through communication, how to communicate based on the type of superior and gain their recognition, how to improve the relationship between superiors and subordinates and effectively motivate subordinates, how to win over users and handle interactions with customers, how to navigate and outsmart opponents in business negotiations, and how to deal with communication breakdowns and dangerous situations in communication. The book is well-organized and provides a comprehensive and detailed introduction to various communication methods and techniques, helping readers enhance their understanding of interpersonal communication and improve their practical communication skills. This enables them to navigate social interactions and interpersonal communication with ease and stay unvanquished. The content of the book is thorough and practical, and it is believed to offer readers valuable insights, profound influence, and tangible help.
The essential course for human survival: Communication
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