Human Resource Management in Tourism Enterprises

Author: Dong Furong (Editor-in-Chief)
Publisher:
Publish Date: 2006-07-01
Features: This textbook consists of 16 chapters, which can be divided into three parts. The first part is Chapters 1 and 2, which primarily discuss the concept, characteristics, and development trends of human resources in tourism enterprises, as well as the development strategy of tourism human resources. The second part is Chapters 3 to 13, focusing on the basic theories, skills, and methods of human resources management in tourism enterprises, including human resource planning, organizational design, job analysis, employee selection and hiring, personnel quality assessment, employee training and development, employee-job matching, employee motivation, performance management, compensation and benefits management, and career management. The third part is Chapters 14 to 16, which mainly provide an overall introduction to team building and management, communication techniques and skills, and labor relations in tourism enterprises. With the continuous development of the market economy, the content of human resources management in tourism enterprises will become increasingly important. This book can serve as a textbook for undergraduate students in tourism management, as well as for vocational and technical college students. It can also be used as a reference for students and researchers in related fields.