No pain, no gain - The Ultimate Guide to Telemarketing

Author: Zhang Haiqing (Compiler)
Publisher:
Publish Date: 2006-09-26
Features: This book systematically analyzes the current basic status of telesales work in China and the psychological characteristics of practitioners. It introduces six aspects of telesales work, including operational procedures, business skills, professional ethics, business credit, etc. It motivates telesales personnel to establish confidence in their profession, eliminate psychological barriers, and grow their business. The book is supplemented with numerous vivid and practical cases and comments, guiding telesales personnel to solve real-world problems and enhance their professional marketing skills. This book can serve as a reference for dedicated telesales personnel in companies, product sales staff in enterprises, and as a training textbook for teams.