Be the most popular person at work

Author: (USA) Jie Lapid
Publisher:
Publish Date: 2006-09-28
Features: The Enneagram is a discipline that helps you understand different human personalities and explore the ways people interact with each other. Originating from ancient Babylon, this personality test method has now become one of the most popular interpersonal skills training tools in the business world, widely used by organizations such as Nokia, HP, General Motors, and even the CIA to enhance the interpersonal skills and work efficiency of their employees. This book first introduces how to use the Enneagram test to identify your own personality type. Then, it provides specific interpersonal communication techniques and methods for workplace issues that every professional encounters—misunderstanding colleagues, difficult-to-communicate clients, "odd" bosses, and subordinates with their own "minds." This book will help you gain a more comprehensive understanding of yourself while also enabling you to better understand others' personalities and behaviors, allowing you to handle challenging workplace interpersonal issues with ease. Become the most popular person at work. By reading this book, you will master: how to communicate effectively with people of different personality types without causing unintended harm; how to give feedback that is more easily accepted by others; how to avoid and resolve interpersonal conflicts at work; how to bring together people with diverse personalities to form high-performing teams; and how to identify breakthroughs in leadership development based on your own personality type characteristics.