Employee Emotion Management

Author: Yu Lingyan
Publisher:
Publish Date: 2007-01-01
Features: In the intense market and workplace competition environment of modern society, a lot of unsettling emotions such as confusion, disappointment, frustration, setbacks, and exhaustion are pervasive in enterprises. These emotions have begun to affect the effective operation of enterprises and even threaten their survival and development. How to effectively manage employee emotions in a complex and ever-changing management environment, achieve business goals, and shape competitive advantages has become one of the key concerns for managers.