Shopping mall staff training one-stop guide

Author: Written by the Employee Professionalization Training Expert Group
Publisher:
Publish Date: 2007-01-01
Features: Shopping malls have carved out a unique niche in the retail industry with their innovative planning and high-end configurations, and excellent employees are the key elements in aggregating and leveraging these advantages. This book elaborates on the job skills and techniques for various positions such as sales staff, cashiers, promoters, service desks, and procurement staff. It is characterized by systematicity, practicality, and standardization, serving as a practical training course for large and small department stores and shopping malls to improve their own training systems, as well as the best reference for employees in different positions to self-improve and further their studies.