Enterprise Organizational Change Management -- The Path to Achieving Excellence in Performance: The Path to Achieving Excellence in Performance

Author: Jiao Shuobin
Publisher:
Publish Date: 2003-09-01
Features: In today's business environment, how should enterprises implement and manage the change process to achieve lasting improvement is the theme discussed in this book. The transformation of enterprises is essentially a shift from the current state of dissatisfaction to an ideal state. This book first provides a detailed analysis and exploration of the ideal state pursued by corporate transformation. On this basis, it focuses on the three major transformations necessary to bridge the gap between traditional enterprises and the ideal model: in terms of corporate behavior, achieving a shift from the traditional "make-and-sell" model to a customer-focused "sense-and-respond" model; in internal operations, transitioning from vertical "functional silos" to a process-oriented approach; and in personnel management, moving from passive "command and control" to proactive "activation and self-control." These three transformations are the essential path to fundamentally improving organizational performance.