Communicate 72 Ways -- 72 Secrets to Make Your Communication Flawless

Author: Business Society
Publisher:
Publish Date: 2006-10-01
Features: Communication, in essence, is a way for both parties to initially probe each other's intentions or bluff, ultimately leading to sincere negotiations and coordinating their thoughts or actions. Even in the most challenging communication scenarios, if we can appropriately express our true ideas, even the most stubborn opponents, no matter how much they deny or shake their heads, will eventually accept our ideas and give a positive response. This is the shared expectation of every employee in a company, including the boss, for a difficult matter to be perfectly resolved. Expressing one's true thoughts appropriately does not simply mean bluntly presenting conditions and confronting the other party head-on. Instead, it involves offering favorable conditions to the other party, winning their hearts, gaining their trust, enabling both sides to sincerely exchange their ideas, and ultimately reaching an agreement that benefits both parties. The content of this book includes: "Changing Passive to Active" – Preparing to understand the other party's preferences, "Changing Coldness to Warmth" – Igniting success with sincerity, "Changing Static to Dynamic" – Active listening as a communication art, and more.