Author: Howell
Publisher:
Publish Date: 2006-11-01
Features: With the author's extensive experience in quality work and consulting, this book comprehensively and systematically introduces the measurement of performance to readers. It provides readers with an effective development process for metrics, 11 methods for creating performance indicators, and tools and methods to evaluate the effectiveness of existing metrics.
Performance Metrics for Driving Execution - The Key to Success
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