Dayan Hotel Management Practice

Author: Yang Xiaopeng
Publisher:
Publish Date: 2006-04-01
Features: The book is divided into 21 chapters, with over 600,000 words, accompanied by over 60 color illustrations. It is organized by business departments, providing a detailed introduction to the job responsibilities of management and staff at various levels, operational procedures and service methods for different trades, as well as various management systems and regulations. It also includes forms and tables commonly used in daily operations by departments. Therefore, many management personnel of various units consider this book to be in line with national conditions, practical, specific in content, and highly useful. Some units have purchased this book multiple times as a training manual for their employees.