Conflict Management - 10 Smart Ways to Effectively Resolve Conflicts

Author: Xu Xiangguo
Publisher:
Publish Date: 2006-11-01
Features: Most of us are not living in a utopian society, and conflicts can exist to varying degrees. This book explains in plain and easy-to-understand language, with a light and lively tone, how to reduce, channel, and resolve conflicts, as well as the psychological processes and significance behind them. Unlike typical management books that teach "how to solve conflicts," this book's unique selling point lies in elevating conflict management to an art. While imparting "skills," it also delves deeply into the more profound aspects of human nature, allowing readers to examine the fundamental and authentic self within. It enhances communication, listening, and coordination skills while inspiring and adjusting mindsets, essentially transforming knowledge into skills and psychological qualities into behaviors, fostering more harmonious relationships and a more virtuous inner world.
Xu Xiangguo holds a Master's degree in Public Administration from Harvard University in the U.S., a Master's degree in Law from George Washington University, and a Ph.D. in Law from the University of San Francisco. He is a registered and practicing lawyer in the U.S. federal and California courts. He is also the founder and chairman of Singapore Racer Technology Pte. Ltd. and Anjene International Pte. Ltd. Additionally, he serves as the president of the Rocky Mountain Chinese Scientists and Engineers Association in Colorado, U.S. Currently, he is a part-time professor at the Advanced Training Program for Public Officials of the China Economic Research Center at Peking University and the Tsinghua University School of Public Policy and Management, as well as a special lecturer at the Harvard University Asia Business Forum in the U.S.
In 2004, he officially settled in Beijing. Combining years of experience in legal practice, entrepreneurship, business expansion, and public welfare, he dedicates himself to teaching and consulting, primarily teaching courses such as Management Communication and Negotiation, Conflict Management, Contemporary Leadership, Change Management, Emotional Intelligence, and Self-Management.