What should the hospital give to the patient - The operation and management of modern hospitals

Author: Gu Jianqin
Publisher:
Publish Date: 2006-08-01
Features: This book differs from any other books on hospital and public health management, offering a fresh perspective to re-evaluate modern healthcare services. With its systematic theory and rich practical cases, it provides a deeper understanding of the essence of healthcare services—identifying patient needs, meeting patient expectations, and realizing patient value.