Operations Management Basics - (Original 4th Edition)

Author: Davis
Publisher:
Publish Date: 2004-06-01
Features: Operations management is a discipline that is constantly evolving. The primary goal of this book is to reflect the new challenges emerging in corporate operations and the significant impact technology has on operations management research. Three experts have constructed a practical and reasonable textbook structure using concise language.● Discusses the impact of economic globalization trends on corporate operations management● Clarifies that the manufacturing and service activities of enterprises are increasingly integrated● Introduces broader, cross-functional operations management tools and concepts● Elaborates on the role of technology in operations management and its influence on other operations management tools and methods● Fosters a collaborative work ethic between the operations management department and other functional departments within the enterprise● Provides a comprehensive framework for an operations management system, defining its role and significance in the enterpriseThe primary goal of this book is to reflect the new challenges emerging in corporate operations. The inclusion of discussions on the service industry is a consistent feature of the book, which has been further strengthened in the 4th edition. It also emphasizes the comprehensive integration of manufacturing and service industries to better meet customer needs. To reinforce this feature, the 4th edition not only highlights the theoretical framework of service industry operations management but also prepares students with numerous case studies on service industry operations management, offering them a contemporary perspective on the new developments in operations management. Another goal of this book is to reflect the significant impact technology has on operations management research.