Discussing Quality: 96 Questions You Always Want to Ask Philip B. Crosby

Author: Philip B. Crosby
Publisher:
Publish Date: 2003-04-01
Features: I believe that if the number of students in each class is limited to around 20 and the course is taught consecutively for a week, it will help participants gain a solid understanding of the concepts. After trying it several times, we finally settled on 22 students per class. Now, this method is still used in all the classes I teach, whether in China or abroad. It has proven to be very effective. In the early days of the college, I personally taught all the courses, but as the number of classes increased, I began to feel overwhelmed. With the help of Bob Vincent, I developed a full set of teaching materials and recorded some video tapes to train teachers who could take over my lectures. It takes nine months to train a teacher for the management college, and even longer to train a teacher for the senior executive college. Currently, all courses are equipped with complete case study-style video tapes.