Benchmarking and Process Management for Power Enterprises

Author: Beijing Zhongdian Electric Power Management Consulting Company
Publisher:
Publish Date: 2006-03-01
Features: Based on an analysis of the current state of modern power enterprise management, this book introduces benchmarking and process management methods, further enhancing corporate performance through process mapping and optimization. The book is divided into three parts. The Theory section starts from the practical realities of power enterprise management, introducing the fundamentals, concepts, and development of process theory in plain language, as well as the basic ideas and principles of process management. It briefly covers the essential elements and terminology for establishing a process management system. The Methods section introduces specific methods of process management, process improvement, and process optimization through process analysis, while providing multiple case studies of power enterprises optimizing business expansion processes through process management. It also conducts empirical analyses of process management in safety management, power marketing services, substation operation management, and party-building work. The Practice section focuses on the case of Jiangsu Sheyang Port Power Generation Co., Ltd. From the perspective of creating value for the company and its customers, it establishes process management policies and goals centered on outputs, formulating a process management manual and four supporting procedural documents, which play a significant role in further enhancing the company's core competitiveness and driving performance growth. This book is suitable for reference by management at all levels in the power industry and can also serve as a toolbook and training for engineering and technical personnel.