Excellent staff member passes 9 challenges

Author: Tan Dizhou, Wang Yan, Zhang Haisheng
Publisher:
Publish Date: 2005-04-01
Features: If you are a store clerk, do you want to achieve twice the result with half the effort in sales? If you are a manager, are you already tired of measures like setting quotas, constantly urging and motivating, which do not yield the desired results? If so, this book might be the most important book you find. This book elaborates on the skills and techniques required for store clerks, including service concepts, store layout, customer engagement, and more.