Author: Ian McKeag
Publisher:
Publish Date: Not Available
Features: "How to Ask Questions" helps you ask the right questions and learn to use the right questioning techniques to get useful answers. Whether in major evaluations, assessments, or simple communication processes, all managers need to refine their questioning skills. This book provides valuable guidance suggestions: using various forms of open-ended questions, including follow-up questions, simple inquiries, perspective seeking, hypothetical scenarios, and clarification; encouraging and guiding speakers through supportive statements and empathetic language; confirming specific facts through closed-ended questions or direct questioning methods; practicing questioning during training.
How to Ask Questions (Second Edition) (Leadership Series)
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