Humanity Management: Shidai Guanghua, Training Master Series

Author: Zeng Shiqiang
Publisher:
Publish Date: 2006-04-01
Features: Often, leaders complain: "It's hard to manage Chinese people!" Our response is: "Who told you to manage Chinese people?" When superiors manage subordinates, they touch upon the human weakness of subordinates who dislike being controlled. Even if subordinates feel their dignity is compromised, they dare not openly resist. At this point, subordinates appear obedient on the surface but secretly scheme to "annoy" their superiors to death. This is the consequence of neglecting human management.
"Management" consists of two characters: one is "manage" (), and the other is "reason" (). As a manager, you cannot "not manage" () nor "not reason" (); you must "manage affairs and reason with people." When superiors respect their subordinates, subordinates will be more dedicated to their work. This is the key to human management.
Chinese people love face (), fearing being looked down upon. However, the best way to gain face and have others respect you is through self-awareness, self-reflection, and self-discipline.