2000 Edition GB/T 19000-ISO 9000 Family Standards Practical Series

Author: Zhang Fushan
Publisher:
Publish Date: 2001-04-01
Features: The 2000 version of the ISO 9000 family of standards was released on December 15, 2000. China subsequently adopted it and released the GB/T 19000 family of standards on December 28, 2000, which took effect on June 1, 2001. To enable various organizations and quality management professionals to quickly understand and master the 2000 version of the GB/T 19000-ISO 9000 family of standards, the CD version was planned, revised multiple times, and led to the compilation of this "Practical Series on the 2000 Version of GB/T 19000-ISO 9000 Family of Standards." The series features concise, accessible language and provides a comprehensive, systematic analysis and elaboration on the theory, requirements, and implementation guidelines of the 2000 version of the GB/T 19000-ISO 9000 family of standards, including detailed case studies. Therefore, the series offers strong guidance and practical value.
The "Practical Series on the 2000 Version of GB/T 19000-ISO 9000 Family of Standards" consists of the following 10 books:
1. Customer Satisfaction—The Focus of Attention
2. Leadership Guide—The Guarantee of Success
3. Policy and Objectives—The Blueprint for Reality
4. Quality Planning—A Good Start
5. System Documentation—The Criterion for Operation
6. Resource Management—Unlocking Potential
7. Process Approach—The Technique of Action
8. Monitoring and Analysis—Grasping Performance
9. Continuous Improvement—The Pursuit of Excellence
10. Quality Improvement Toolbox—The Basic Means
This series is particularly suitable for managers of various organizations, including top management. We hope that this series will help organizations navigate the 21st century, enter the global stage, achieve new success, and reach new heights of excellence.