Operations and Management of Hotel Room Departments (Second Edition)

Author: Yu Bingyan
Publisher:
Publish Date: 2002-10-01
Features: This book aligns with the development trend of contemporary Chinese hotels and draws on advanced and scientific management concepts from today's international industry. It adheres to the "Four Principles" that should guide the operation and management of the modern hotel industry—specialization, standardization, quality, and normalization.