Hotel Management -- Teaching Materials for Hotel and Catering Management in Ordinary Higher Education Institutions

Author: Zheng Xiangmin
Publisher:
Publish Date: 2005-10-11
Features: This textbook is compiled to meet the teaching needs of hotel management undergraduate programs in tourism colleges. To satisfy the needs of hotel operators for enhancing management skills and hotel students for learning and expanding knowledge, the book is structured both in the traditional way of hotel management textbooks, providing comprehensive and detailed analysis and discussion of fundamental hotel management content such as an overview of hotel management, basic theories and methods, and quality management in dedicated chapters. Additionally, based on the ideas of the systems management school, it analyzes and evaluates organizational management and planning management in modern hotel management using systematic management and control methods. At the same time, it incorporates modern hotel development by adding content on hotel resource management, service management, safety management, and hotel investment planning and preparation management. The book is highly informative and practical, with systematic, comprehensive, and up-to-date content, making it suitable as a textbook for tourism and hotel management programs in tourism colleges, as well as a reference for hotel management personnel and professionals.