Mailman Fred: From Ordinary to Outstanding

Author: Mark Sanborn [USA]
Publisher:
Publish Date: 2003-04-01
Features: A story about a mail carrier that changed the mindset of 200 million Americans. A must-read for employees of Fortune 500 companies, a top-selling business book on Amazon, and a national bestseller in the United States. The Postman Fred—From Ordinary to Extraordinary is a powerful and profound fable about success! It tells how to go the extra mile and provide more service than expected. It’s a transformation, yet simple and practical. It will change our lives! – Brian Tracy, author of The Focal Point and The 21 Success Secrets of Self-Made Millionaires.
Fred is an ordinary mail carrier, yet he made the leap from ordinary to extraordinary. His success lies in using his imagination and creativity to provide value-added services to customers, making every day his masterpiece. The story of Postman Fred is well-known in the United States, inspiring people from all walks of life. Whether in global corporations or growing small businesses, Postman Fred has become the symbol of innovative and value-added services. Companies establish the "Fred Award" annually to honor employees who embody the same spirit of service, innovation, and dedication.
Be like Fred! You can learn a lot from a mail carrier! Mark Sanborn, a globally renowned author and speaker, introduces you to Postman Fred and tells you how he transformed from ordinary to extraordinary! Everyone can make a difference. A person who cannot bring wealth to others cannot gain wealth for themselves. At the end of the day, the only question is: What change have I brought to others?
Relationships are the foundation of everything. Do the right thing for the right reasons. You must continuously create value for others, and it doesn’t cost a penny. You can try replacing money with imagination. Your goal should be to think more than your competitors, not spend more. Provide service beyond what you are paid, and soon, your compensation will surpass the service you provide.
If you want to grow and progress, you must adjust your mindset every day, compete with your potential, and challenge yourself fiercely, making every day your masterpiece.
Mark Sanborn is internationally renowned as an "outstanding motivational speaker." He conducts 90-100 motivational programs annually on leadership, team building, customer service, and embracing change. He is the president of Sanborn Associates, a creative lab dedicated to cultivating leaders in business and life. His clients include ExxonMobil, BMW, Buick, New York Life, McDonald’s, PepsiCo, Kodak, IBM, Federal Express, EDS, and HP.
Presentations magazine named him one of the "Top 5 Golden Microphone Masters" in the world. Mark holds the title of C.S.P. (Certified Speaking Professional) and is one of the youngest members in the history of the Speaker Hall of Fame. He is also a member of The Speaker Hall of Fame, an exclusive organization composed of the world’s top 20 speakers. Additionally, he is one of the youngest senior professors at MentouU.com, a company that uses the internet to spread knowledge.
Mark is the author or co-author of nine best-selling books, including Building Teams: Making Teams Work, Sanborn on Success, The Best Practices in Customer Service, and Thoughts for Business Travelers. He has recorded and participated in 20 television training programs and numerous radio training programs.