Quality Management (Higher Education Self-Study Examination Synchronous Guidance/Synchronous Training) Yang Wenshi (Business Administration Version)

Author: Liu Guangdi
Publisher:
Publish Date: 2002-12-01
Features: The global emphasis on quality management has been a matter of recent decades, and this trend is increasingly strengthening. With the rapid development of modern science and technology and economic globalization, the term "quality" has been endowed with profound connotations. This book draws on the essence of domestic and international quality management theory and practice, combining China's actual conditions to systematically elaborate on the basic concepts, theories, and methods of quality management. This book is a revised version of the previous edition, with many of the author's content updated to meet the teaching requirements of the new era. Exercises are provided at the end of each chapter to facilitate teaching. This book serves as the teaching material for the Master's program in Business Administration at the School of Economics and Management, Tsinghua University, and can also be used as teaching material for undergraduate and graduate students in business management and other economics and management majors in higher education institutions.