Negotiation and Conflict Resolution

Author: Warren H. Schmidt et al.
Publisher:
Publish Date: 2003-01-01
Features: This book includes content such as handling disagreements, non-teams that are not teams, avoiding internal wars, negotiating with customers you can't afford to lose, turning negotiations into corporate momentum, consultants and clients in conflict, five ways to avoid disputes escalating to litigation, and alternative dispute resolution: why some lies fail while others succeed.