Research on Digital Reference Services in Libraries

Author: Chu Jingli
Publisher:
Publish Date: 2004-06-01
Features: Digital reference consultation is the need for deepening services and service innovation in libraries under the network environment. This book summarizes the evolution from traditional library reference consultation to digital reference consultation, research on digital reference consultation both domestically and internationally, and the practical development of digital reference consultation. It explores and analyzes the service models of digital reference consultation, quality control and evaluation of digital reference consultation, and the establishment and operation of the work framework for digital reference consultation. It has strong theoretical exploration significance and practical reference value.