Dealing with 100 customers

Author: Huang Shengwei
Publisher:
Publish Date: 2002-10-01
Features: You are facing every real and tangible customer, not an abstract concept. Understanding these real and tangible customers is not only the inevitable choice for you to interact with them but also the mission of those interacting with customers in the 21st century. From now on, bid farewell to the era of "speaking your way through the world" and embrace the era of "walking the world with a single heart" when interacting with customers! From now on, bid farewell to the "ever-defeated general" and a "customer-loving genius" in interacting with customers is about to be born. Only those who deeply understand the needs of every customer, recognize the pressures, experiences, and deep-seated changes they face, and respond accordingly can achieve lasting success. This book is not a guide on how to sell but a guide on how to understand every customer throughout the entire process of interacting with them.