Hotel Management

Author: Zhao Tao
Publisher:
Publish Date: 2003-07-01
Features: This series is written in fluent language and clear logic, making it suitable for business managers with some practical experience, as well as serving as an introductory reading for college students to understand the retail industry. Readers can learn and gain insights in a relaxed reading experience. The series is easy to understand and deeply informative, and it is believed to become a valuable guide for many researchers in commercial and economic studies in China. The hotel industry is an important part of the tourism sector, a booming and highly internationalized emerging industry that has developed rapidly since China's reform and opening-up and will continue to grow. The content of this book covers: hotel concepts, basic hotel management, front desk service management methods, room service and management practices, food and beverage service and practices, leisure and recreation center and service management, hotel marketing management, hotel financial management, hotel human resource management, and more.