Chief Problem Officer (a high-level executive in a company who is effective without formal authority)

Author: Sun Jiwei
Publisher:
Publish Date: 2005-01-01
Features: "A small breach may sink a mighty dyke." The problems in enterprises are far more severe than "small breaches," as problems have the ability to grow exponentially, and crises are often the result of accumulated issues. Therefore, forward-thinking and detail-oriented enterprises have shifted their focus from "crisis management" to "problem management." Under the guidance of Dr. Sun Jiwei, China's first problem management expert, this series of problem management books, authored by a team of problem management experts, is based on existing achievements in problem management both domestically and internationally. Combining years of practical experience and systematic research, the authors explain the theory and application of "problem management" in an accessible manner. The series is characterized by originality, practicality, engaging content, and systematic organization. With a humorous style, unique perspectives, and a straightforward approach, the authors present "problem management" as a new management model in a simple yet vivid way, giving it a sense of "substance and style." CEOs, due to their limited time and energy, may struggle to implement problem management solely through personal efforts. The Chief Problem Officer (CPO) can take on responsibilities that the CEO wants to fulfill but lacks the time or energy for, or which they are not well-suited to due to their knowledge structure. Therefore, the CPO serves as the catalyst and breakthrough point for problem management. Most enterprises are not lacking in labor models with the spirit of a "workhorse," dedicated workers, creative talents, or idea generators. What they truly need to introduce or cultivate are Chief Problem Officers who think like officials and act like soldiers. This book provides a comprehensive set of solutions for the Chief Problem Officer's role analysis, performance evaluation, skill enhancement, and role fulfillment, following the path of "Qualified" → "Excellent" → "Outstanding."