Dating your customers

Author: Guo Yuming
Publisher:
Publish Date: 2006-04-01
Features: Challenging the notion "The customer is always right"
When we treat customers as gods, we often overlook our own value, excessively elevate them while belittling ourselves, fostering a psychological illusion that we survive on the charity of gods. This is a vicious cycle.
A new mindset for business success
Customers are human beings who need care, love, communication, and assistance. Therefore, you should treat every customer with a calm and ordinary heart. You must firmly believe that you are like Lei Feng, using your whole heart to help all those who need your products. Service to customers should be like treating a "lover"—sincere, meticulous, and thoughtful.
This book proposes a simple and effortless business sales model, enabling salespeople to effectively master marketing skills and methods, thereby enhancing their professional abilities and performance.