Government Intelligence (Decision Support Technology for Government-Initiated Service Models)

Author: Fan Bo
Publisher:
Publish Date: 2006-06-01
Features: This book comprehensively introduces a government intelligence system, an e-government system designed for government decision analysis, serving as a software support tool for middle and senior government management. From the perspectives of management science and information science, it fully demonstrates the theoretical and technical systems of government intelligence. From the perspective of management science, it introduces the theory of enterprise customer relationship management into the government management process, proposing a new government governance model and an active service model, enriching public management theory. From the perspective of information science, it designs a series of computer information processing technologies to support the government's active service model and proposes a government intelligence system with spatial analysis capabilities, expanding the application scope of computer and information technology through new decision support technologies. The main objective of this book is to enhance the government's service capabilities with advanced information technology and to provide theoretical references for building a service-oriented government with rich e-government research findings. This book is suitable for undergraduate and graduate students majoring in computer science, management engineering, and information management, as well as a broad range of MPA (Master of Public Administration) students as supplementary teaching materials for e-government courses. It can also provide research and development references for professionals engaged in software technologies such as geographic information systems, data warehouses, and data mining.