Quality Improvement Manual

Author: Paul
Publisher:
Publish Date: 2003-08-01
Features: Bestselling book on quality improvement in the United States in 2002, the only designated textbook for the newly established "Certified Quality Improvement Engineer" (CQIE) exam by ASQ. The three authors have over 100 years of combined practical experience! In 2000, the American Society for Quality (ASQ) introduced the "Certified Quality Improvement Engineer" certification, a specialized credential for non-quality professionals, based on its knowledge. Since 1994, ASQ's Quality Management Department has worked closely with ASQ's certification function to maintain the knowledge outline for quality managers. ASQ's effective work is a significant contribution to the field of quality improvement. The structure of this manual aligns with the "Quality Improvement Engineer Knowledge Outline" of ASQ. It is a focused and well-organized work, with the three editors combining over a century of experience in the field of improvement. We believe quality is a concern for everyone. Understanding the basics of quality, teamwork, and the concept of continuous improvement and applying them to daily work is a step toward success.