Carnegie Workplace Speaking Behavior Art (Successful Language)

Author: Lin Chengjiang
Publisher:
Publish Date: 2003-09-01
Features: There is a long-standing belief that it is better to speak less when dealing with people. This belief is supported by a fallacy—that those who speak less tend to accomplish more, while those who speak more inevitably do less. There seems to be some logic to this, as a person's energy is always limited, and if more energy is spent on speaking, less is available for doing things. Therefore, in the West, there is the saying "Silence is golden, eloquence is silver"; in China, there is Confucius's warning "Flattering words and a pleasing appearance are rarely seen in a truly benevolent person." The common conclusion is to speak less. Language will become increasingly important in modern life because people's social divisions of labor are becoming more refined, and to integrate these different tasks into a cohesive whole requires coordination and persuasion, all of which rely on language. This is an inevitable outcome of social civilization and also where our progress and hope lie. The focus of this book is to explain how good workplace communication skills are playing an increasingly important role in our work. How can you persuade your boss? How can you lead your subordinates? This book will use Dale Carnegie's psychological tactics, philosophy, and principles to teach you how to harness the power of language and build good workplace relationships.