Techniques for listening and speaking in relationships

Author: Wang Gang
Publisher:
Publish Date: 2006-11-01
Features: In social interactions, to truly understand and read between the lines of others, one must master the skills of listening and speaking. Mark Twain once said, "Give people appropriate praise, and more importantly, listen to what they say without any." Carnegie also shared similar insights: "There are no special secrets in business negotiations; the most important thing is to learn how to listen to others."