Break through growth limits

Author: George (USA), Wilson (USA) (), Zheng Lei, Zhang Wei (Translation)
Publisher:
Publish Date: 2006-02-01
Features: In your business activities, complexity can sometimes seem overwhelming, eroding your profits, hindering productivity, confusing customer choices, and increasing unrecoverable costs, all of which put you at a disadvantage in the marketplace. But this is only one side of the issue: sometimes, you may be at a disadvantage due to excessive simplicity in products, services, and other choices offered to customers. Customers refer to this added value complexity as "diversity," "choice," or "customization." In Breaking Through the Growth Barrier, you will discover the significant impact that complexity can have on losing profit and growth opportunities. In this groundbreaking book co-authored by Michael George and Stephen Wilson, you will learn tools to quantify the costs of complexity in business activities and how to develop strategic plans to achieve optimal complexity levels in products, services, and business operations. Breaking Through the Growth Barrier is grounded in real-world business scenarios, offering practical advice and guidelines from both strategic and tactical perspectives. The book illustrates, through compelling and thought-provoking case studies of companies such as Dell, Capital One, Southwest Airlines, Walmart, Toyota, Scania, Lockheed Martin, Adidas, and others, on how they have become industry leaders by mastering complexity: how to strategically determine the complexity in products and processes; how to quantify the impact of complexity; how to identify which complexities can drive growth and should be maintained, while which complexities hinder growth and should be eliminated to reduce costs; how to select and implement specific operational methods to eliminate different types of complexity; how to maintain an optimal balance of complexity to maximize production and profits; and how not to let complexity become a bottleneck limiting profits and growth. Read this book and put it into practice to serve your customers more effectively, enhance competitiveness, and meet shareholder needs!