Upgrade—Methods and Strategies for Continuous Improvement

Author: Mark Sanborn (USA), translated by Zhou Yujun
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Features: Strongly recommended by CEOs, executives, and experts from twenty-one outstanding organizations in the U.S., including Southwest Airlines, McDonald's, and U.S. Training. A classic work by the author of "The Postman Fred," ranked second in the annual U.S. best-selling business video rankings. Mark Sanborn believes that behind every great achievement, there is room for improvement and hidden untapped potential. In this book, he will guide you and your organization to achieve extraordinary lives and careers of continuous progress, rising in all areas, and always striving to be better! The techniques in this book are the essence of practices by today's individuals and institutions, and are based on the author's insights from 15 years of research on the paths to success for humans and organizations. It compiles various ideas, strategies, and techniques that enrich life.