Author: Shen Ning
Publisher:
Publish Date: 2002-01-01
Features: The book provides a wealth of examples of quality management system documents. These include quality manuals, procedural documents, and work instructions, forming a complete set of quality management system documents for national tax authorities. At the end of the book, there are work forms and certificates for tax management, tax assessment, and inspection business, examples of tax authority business forms and system forms, flowcharts for writing procedural documents of tax authority business, and work plans for the quality management system of tax authorities. This book is edited by Shen Ning, Director of the Collection Management Bureau of the Nanjing Municipal State Taxation Administration, with Shi Xiaoping, General Manager of Easitong Enterprise Management Consulting Co., Ltd., as the deputy editor. Easitong Enterprise Management Consulting Co., Ltd. has pioneered the successful provision of standardization consulting and technical services to several state tax authorities and collection management bureaus that have obtained ISO9001:2000 certification. In the tax system, there are successful examples of ISO9001:2000 certification, with the certification covering all aspects of tax system work, such as tax management, tax collection and management, tax audit, and office automation (administrative) management. This book takes tax authorities that have successfully obtained ISO9001:2000 certification as examples to comprehensively explain the formation and development of the ISO9001:2000 family of standards, the theoretical foundation of quality management, the understanding and implementation of the main content of ISO9001:2000, and combines the specific work content of the tax system to elaborate on the process, methods, difficulties, and implementation steps of establishing and implementing a quality management system in the tax system. It emphasizes the close integration of theory and practice, making it easy to understand and master. The book is divided into four main parts: Part 1: Overview of the 2000 Edition of the ISO9000 Family of Standards; Part 2: Establishment of the Quality Management System of National Tax Authorities; Part 3: Key Points of Implementing ISO9001:2000 for National Tax Authorities; Part 4: Examples of Quality Management System Documents of National Tax Authorities. The book provides rich examples of quality management system documents, including quality manuals, procedural documents, and work instructions, forming a complete set of quality management system documents for national tax authorities. At the end of the book, there are work forms and certificates for tax management, tax assessment, and inspection business, examples of tax authority business forms and system forms, flowcharts for writing procedural documents of tax authority business, and work plans for the quality management system of tax authorities. The book includes a CD-ROM titled "Textual Examples of Quality Management System Documents for the Tax System." The CD-ROM contains content such as tax laws and regulations, ISO9000:2000, ISO9001:2000, and ISO9004:2000 standards, and reference textual examples of quality management system documents for the tax system.
Tax system management system file
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