Customer Conversation English: Learn and Use on the Go

Author: Zhao Yanfei
Publisher:
Publish Date: 2003-01-01
Features: In business activities, the core work is interaction with clients. The quality of this interaction often plays a decisive role in competition. How to find clients? After finding them, how to achieve deep communication with them efficiently? How to accompany clients for meals, drinks, and conversations? Obviously, all these activities are inseparable from appropriate language expression. This book provides you with complete English spoken expression assistance in this regard. It includes: reception, discussing work, dining, emotional communication, and sensitive topics, covering almost all aspects of client interaction. It provides detailed explanations of specific spoken Q&A.