Modern Hotel Training

Author: Chen Zhixue
Publisher:
Publish Date: 2003-07-01
Features: The book is organized according to the training process, systematically introducing training needs analysis, training plans, training programs, training outlines, training implementation, training methods, training techniques, training management, training quality control, and training evaluation in line with training work procedures. The book avoids excessive theoretical elaboration, with the author directly focusing on the problems readers frequently encounter in their work. Each problem is a summary of the author's repeated applications in years of training practice, making them immediately applicable to readers. This is the kind of question a book should answer. The author places greater emphasis on "how to do it" in this book because only when readers know how to do it will the book be truly guiding and valuable to them. "How to do it" refers to methodology.